Privacy Policy

Last Updated: December 23, 2025

LMT Tires Montreal ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile tire services.

1. Information We Collect

When you book an appointment with us, we collect the following information:

• Contact Information: Your name, email address, phone number, and service address
• Service Details: Number of vehicles, appointment preferences, tire mounting needs, and any special requests
• Location Information: Your city and postal code to serve you better

2. How We Use Your Information

We use your personal information exclusively to:

• Process and confirm your appointment requests
• Contact you regarding your service booking
• Provide mobile tire services at your specified location
• Improve our service quality based on your feedback
• Send service updates or important notifications related to your appointment

3. Data Storage and Security

We take the security of your personal information seriously:

• Your data is stored securely using industry-standard encryption
• We implement appropriate technical and organizational measures to protect against unauthorized access
• Only authorized personnel have access to your information
• We retain your information only as long as necessary to fulfill the purposes outlined in this policy

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your information is used solely for providing our mobile tire services to you.

5. Your Rights

Under Canadian privacy laws (PIPEDA) and Quebec's Law 25, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to any inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Withdrawal: Withdraw your consent at any time (may affect our ability to provide services)
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

6. Consent

By submitting the appointment booking form, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy. Your consent is voluntary, and you may withdraw it at any time by contacting us.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: [email protected]
• Phone: +1 514-909-8473 (514-909-TIRE)
• Business Name: LMT Tires Montreal (Laval Mobile Tire)

10. Language

This Privacy Policy is available in English and French. In case of any discrepancy between the two versions, the English version shall prevail.

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